Shipping & Payment Info

HSZN's Delivery Policy & FAQs (UPDATED)

*ALL SALES ARE FINAL*

When will I get my order? Usually, it takes 7–10 days to fulfill an order, after which it’s shipped out. Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may continue to increase until things get back to normal. It's difficult to predict the shipping times.

Where will my order ship from? We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order? An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do? Before getting in touch with us, please help us out by doing the following: Check your shipping confirmation email for any mistakes in the delivery address, ask your local post office if they have your package , stop by your neighbors in case the courier left the package with them.

How are your products made? We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order? You’ll receive a tracking link via email when your order ships out.